About Kincumber Pools Plus
Providing customers with an affordable, quality outcome.
History:
Robert and Maree founded Kincumber Pools Plus in 1999, with the hope of providing local people with better service, better advice and better prices. Whilst starting the company was one of the most challenging feats for them, they feel that their success lies in both their determination and the efforts of their employees.
Robert and Maree also believe that their success is due to the personalised service they offer their valued clients. Such service aims to provide customers with quality outcomes in which they achieve “resort style pools” that they “can’t wait to swim in”.
In October 2013, Maree became the sole owner and operator of Kincumber Pools Plus. Since this time, she has strived to uphold the highest of standards. Maree knows that building or buying a swimming pool is a huge investment, and she had successfully instilled this mentality into the Kincumber Pools Plus staff.
As a team, we strive to help you maximise benefit from your pool or spa by holding high standards for its maintenance. This includes recommending superior quality products, at value for money prices.
Our Services
No Job Too Large or Small
Kincumber Pools Plus offer an extensive range of mobile swimming pool services in which experienced servicemen attend properties as required.
These services include purchase reports and equipment explanations for new home owners, as well as permanent cleaning maintenance at intervals designed to suit your personal needs and the demands of your particular pool.
We also offer mechanical repairs and installations for all of your equipment needs, meaning that no job is too small or large. We can relocate equipment, do owner builder set ups, empty and acid wash pools and spas, supply and install pool blankets and rollers, and also do solar heating.
FAQ
These might help..
Why do my hoses come apart when I manually vacuum my pool?
This issue often arises due to air entering the vacuum hose or improper connections. Ensure all hose sections are securely connected and free from cracks. Before vacuuming, fill the hose with water to eliminate air pockets, which can cause disconnections during use.
How often should I test my pool water?
It’s recommended to test your pool water at least once a week. Regular testing helps maintain balanced chemical levels, ensuring a safe and clean swimming environment. Kincumber Pools Plus offers free in-store water testing to assist you in keeping your pool water optimal.
What are the most cost-effective times to run my pool filter?
Running your pool filter during off-peak electricity hours, typically at night, can be more cost-effective. However, ensure the filter operates long enough to circulate all the pool water at least once daily, which usually requires 6-8 hours of operation.
Why does my pool motor make a squealing or humming noise?
A squealing noise may indicate worn bearings, while a humming sound could suggest electrical issues or a jammed impeller. It’s advisable to have a professional inspect and service the motor to prevent further damage.
What should I do if my pool water turns green?
Bring a water sample into our shop and we will test the water and advise what is required to treat your pool and kill the algae
How do I manually vacuum my pool?
Connect the vacuum head to the telescopic pole and hose. Attach the hose to the skimmer or dedicated suction port. Turn pool pump on, then fill the hose with water to remove air. Slowly move the vacuum across the pool floor to collect debris.
What regular maintenance does my pool equipment need?
Regular maintenance includes cleaning skimmer and pump baskets weekly, backwashing or cleaning filters as needed, checking for leaks, and ensuring all equipment operates correctly. Routine inspections can extend the lifespan of your pool equipment.
What are the different choices of pool service available?
Kincumber Pools Plus offers various services, including mechanical repairs, equipment installations, permanent cleaning maintenance, and mobile swimming pool services. They also provide equipment explanations for new homeowners and free water testing.
